Customer receives an update to the FAXSOL EXACT application, we applied the update to the server. Awaiting for customer to confirm on the status.
Customer has two SonicWall TZ SOHO firewalls with the Comprehensive Gateway Security Suite up for renewal. Since the two firewalls are reaching end-of-life support, we suggest user to just purchase the security suite for another year and consider purchasing a set of new firewalls next year when subscription expires.
Customer's Microsoft 365 Subscription is due to renew. Informed customer that there is no action needed to take if customer chooses to renew. The subscription will auto-renew on current expiry date for another 12 months.
User reported that there are a lot of phishing emails coming in this morning. We inspected theses emails and confirmed that they are all scams and advised user to delete them without opening these emails.
Customer wants to clear out the current location for the desktop server and prefers the server to be moved to the boardroom. We are currently studying the pros and cons for the server's new location.
We updated our internal email suite to the latest build and found out that there is an issue when using webmail to open an attachment. A support ticket has been submitted to IceWarp to identify the issue. Awaiting for IceWarp's further advice at this time.
Received notice from SonicWall about a vulnerability in Gen 6 and Gen 7 firewalls. We have taken an immediate action of patching all customers with these firewalls to the latest firmware to avoid security breaches.