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Our Services

  • Web & Email Hosting

    Three different packages to suit different needs.

    Whether you want to start small or big, we have a package ready for you.


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    Web & Email Hosting

    Starter - CAD$70.00
    > 100MB web space
    > 10 email accounts

    Standard - CAD$140.00
    > 250MB web space
    > 25 email accounts

    Premium - CAD$280.00
    > 500MB web space
    > 50 email accounts

    Note:
    All packages include one FTP account, unlimited web traffic, and technical support via email or phone.

  • Onsite Service

    Unlike other computer servicing companies which charge a service call by the hour, we have a fixed rate for service call on a per incident basis.


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    Onsite Service

    Onsite Service As a result, our customer can comfortably indicate the areas needed for support without time considerations. If we are unable to provide remedies to the call on the first visit, subsequent visits are free until the service call is fulfilled.

     

     

    Normal Hours

    > CAD$250.00* (per incident basis)
    > CAD$500.00* (Half day)
    > CAD$1,000.00* (Full day)

    After Hours/Off-Area

    > CAD$750.00* (Half day)
    > CAD$1,500.00* (Full day)

    *Note:
    Extra charges applicable for remote areas. 'Normal hours' is defined as 9AM-6PM, Monday to Friday, except public holidays.

  • Remote Support

    Most of the onsite services we perform for clients today are actually simple, striaghtforward, and not hardware related. In order to provide a faster response to these daily client requests, Supreme Computing is proud to provide remote support services that can save time and cost to customers.


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    Remote Support

    Remote-IT-Support Customers can see from their own desktop screen on how our IT support staff provides remedy to the issue in a quick and controlled manner.

    Customers can enter into an IT contract, or Pay-As-You-Go basis to our Remote IT Support Services, making it a flexible choice for small and medium-sized businesses to outsource IT support services.

  • Software-As-A-Service (SaaS)

    Sometimes also referred to as 'software on demand', is software that is deployed over the internet and/or is deployed to run behind a firewall on a local area network or personal computer.


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    Software-As-A-Service (SaaS)

    With SaaS, a provider licenses an application to customers either as a service on demand, through a subscription, in a 'pay-as-you-go' model, or (increasingly) at no charge.

    This approach to application delivery is part of the utility computing model where all of the technology is in the "cloud" accessed over the Internet as a service.

    Why Subscribe

    > No need to worry applying software updates
    > Worry-free data backup strategies
    > No capital equity required
    > Fully customizable and portable
    > Low monthly fees (from CAD$140.00 up)

  • CARS Program

    Comprehensive Active Remote Support in full, is a program that offers remote support to subscribed clients.

    End-users can call our support line to initiate a one-to-one live remote support session to troubleshoot and resolve issues.


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    CARS Program

    Basic - CAD$200.00
    > up to 5 devices

    Standard - CAD$300.00
    > up to 5 devices
    > includes 1-year Sophos Central Intercept X Advanced Endpoint Protection

    Comprehensive - CAD$400.00
    > up to 5 devices
    > includes 1-year Sophos Central Intercept X Advanced Endpoint Protection
    > operating system patch management

    Note:
    > Microsoft Windows devices only.
    > Additional devices, up to 20 in total, can be added to the program, & additional charge will be pro-rated.

  • Proactive Server Monitoring

    We will monitor your Windows server continuously on server status health, patch management, backup status, anti-virus defintions update, and more.

    Monitoring services can be 8x5, or 24x7 depending on different customer needs.


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    Proactive Server Monitoring

    8 x 5 (Monday - Friday, 8AM - 6PM) - CAD$300.00

    24 x 7 - CAD$450.00

    Note:
    > Microsoft Windows Server only.

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